2019 Review of inFlow Inventory Software

From the May 2019 reviews of Inventory Management systems.

inFlow Inventory is best suited for small to mid-sized retailers and online merchants, as well as product distributors. inFlow is available as a cloud application or can be installed on-premise if desired. inFlow also offers iPhone and Android apps that allow users to check inventory levels, check products in and out, and use the included barcode scanner. inFlow is scalable, with five plans available to choose from, including two team plan options that are ideal for businesses with multiple users.

inFlow Inventory has several product additions and enhancements over the past year including the ability to create a sales order from a web browser; perfect for those using the on-premise version of inFlow. Other additions include improved navigation for tablet users, the ability to create barcodes using inFlow Cloud, and the addition of a new History Inventory report and a new Work Order report. inFlow has also improved serial number tracking functionality, and most recently added the ability to fulfill and pay sales orders directly from the web. 

inFlow Inventory easily manages both retail inventory and internal business assets, and supports multiple warehouses. Users can assign each product or asset to a pre-defined category, and custom fields are available for users to track other details. When adding a product, users can assign a default vendor to that product, making automatic product reordering simple when stock falls below a specified number. 

inFlow Inventory supports both multi-currency and multiple languages, and a fully customizable dashboard allows users to track inventory and asset details from a single screen. inFlow allows users to use serial number tracking, and manufacturing businesses will appreciate features such as kitting, assembly costing, bill of materials, and work order processing. Barcode scanning is available with the mobile app, and the vendor has recently added the ability to create and print custom barcodes and product images and other documentation can be easily attached to any product file.

Various pricing schemes can be utilized with inFlow, and users can assign multiple pricing levels to each product, including a default price, a retail price, and a wholesale price, with the original product cost tracked as well. Bulk pricing and volume pricing options are available, and the product currently supports multiple valuation methods including LIFO, FIFO, and Moving Average Cost, with the appropriate valuation assigned when the product is initially entered.

inFlow offers a good selection of inventory and sales reporting options including an Inventory Summary report, Product Cost report, Inventory Movement report, and the new Historical Inventory Summary. Sales reports include Sales by Product, Product Customer report, Sales Order Summary, and a Customer Order History, with report availability dependent on the product edition purchased. All inFlow reports can be printed, saved as a PDF, or exported to Microsoft Excel or as a CSV file for further customization.

Along with excellent inventory management capability, inFlow also includes Sales, Purchasing, and CRM capability. The Online Showroom feature allows users to easily share product information online. This allows online customers to view what’s in stock, and even place orders directly from the online showroom. The product also allows online merchants to download orders from a variety of shopping cart platforms such as Amazon, Magento, WooCommerce, and Shopify. inFlow also allows users to send sales orders directly to QuickBooks Online, and integration with DYMO label printers allows users to easily print custom barcodes, bin locations, or price stickers.

inFlow offers a variety of help and support resources on the inFlow website, including FAQs for both inFlow Cloud and inFlow On-Premise. Users also have access to a numerous user videos, webinars, and an active community forum. Users can also download any software additions or enhancements directly from the website. There is also a Quick-Start video available as well. Users can browse the various help categories including General, Troubleshooting, Inventory, Sales, Purchasing, Barcoding, and Reporting, along with several other options. Product support is available during regular business hours with users able to request support via telephone, email, or via a chat option. 

Designed for small to mid-sized retail businesses and online merchants, inFlow Inventory is scalable, with five plans available including Essentials, which is designed for two users and costs $79 per month. Essentials Team is suitable for up to five users, and runs $139 per month. Advanced and Enterprise plans are available as well, with users able to receive a discount if they pay annually rather than monthly. All plans include product updates and support. A free, 14- day trial is available for those that wish to try inFlow prior to purchasing.

2019 Rating –4.75 Stars